Silver-haired female technician wearing jeweler's loupes, hands steady over an open hearing aid under a ring light, workbench tools blurred into soft amber bokeh behind her

BC-HIS Certified

Board Certified Specialist

Portland, Oregon · Est. 2008

4,200 devices repaired. Every one of them someone's connection to the world.

See How It Works
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Our commitment

Every repair is an act of precision. We work until the world clicks back into focus — sharp, immediate, and exactly as it should be.

Spoke 1 — 24-Hour Turnaround

Silence to sound.
In 24 hours.

We've refined the repair process to remove every unnecessary step — no waiting lists, no drop-off windows, no three-week turnarounds.

01Day 0

Device Arrives

Your device arrives by mail or drop-off. We log it into our tracking system and send you a confirmation within 30 minutes.

020–4 hrs

Diagnostic Scan

Our technician runs a full diagnostic under magnification — checking receiver, microphone, battery contacts, tubing, and moisture levels.

034–20 hrs

Repair & Test

Component replacement, cleaning, and re-calibration. Every device is tested against the original audiogram profile before it leaves the bench.

0424 hrs avg.

Back in Your Ear

Shipped same-day with a prepaid label, or ready for pickup. Most devices return within 24 hours. Complex cases: 48 hours, always communicated upfront.

Technician's hands holding precision tweezers over a hearing aid receiver on a white workbench under bright ring light

24 hrs

Average time from device receipt to return shipment. Tracked on every single repair.

Live tracking available

Spoke 2 — 97.3% Fix Rate

Why nearly every device
leaves working.

100%

of devices inspected

Visual Inspection

10x magnification loupe examination of casing, ports, tubing, and battery door.

±0.5 dB

measurement precision

Acoustic Analysis

Real-ear measurement and hearing aid analyzer test against original fitting targets.

63%

of failures moisture-related

Moisture Assessment

Digital moisture meter reading and UV inspection for corrosion on circuit board.

97.3%

first-time fix rate

Component Testing

Individual testing of receiver, microphone, amplifier, and Bluetooth module.

Close-up of a hearing aid circuit board under magnification with precision instruments visible, bright clinical lighting

97.3%

First-time fix

Spoke 3 — 40+ Brands

Whatever brand.
Whatever era.

From the latest Bluetooth receivers to a 1990s in-the-canal unit your grandmother refuses to part with — we've seen it.

Phonak
Oticon
Signia
ReSound
Widex
Starkey
Unitron
Bernafon
Sonic
Hansaton
Phonak
Oticon
Signia
ReSound
Widex
Starkey
Unitron
Bernafon
Sonic
Hansaton
Audibel
Beltone
Miracle-Ear
Kirkland
Rexton
Jabra
Eargo
Livio
Evolv AI
More Series
Audibel
Beltone
Miracle-Ear
Kirkland
Rexton
Jabra
Eargo
Livio
Evolv AI
More Series
Interton
AGX
Siemens
Sivantos
Coselgi
Audina
Intrason
Nuear
Audibel
Beltone
Interton
AGX
Siemens
Sivantos
Coselgi
Audina
Intrason
Nuear
Audibel
Beltone

Independent Audiologists

We're a trusted bench partner for warranty-expired devices. Consistent 24-hour turnaround, direct technician communication, and volume pricing for practices sending 5+ devices monthly.

Partner Inquiry

Spoke 4 — 18 Years

The bench hasn't changed.
Only the tools have.

Senior female hearing aid technician in white lab coat examining a device under ring light magnification, focused and calm expression

Restore was founded in 2008 by Eleanor Vasquez, a BC-HIS specialist who spent a decade watching patients abandon perfectly repairable devices because no one would take the time to fix them. The clinic said it wasn't worth it. The manufacturer said the warranty was void.

Eleanor disagreed. Eighteen years and 4,200 repairs later, the bench is still hers — and every device that leaves it has been tested against the original audiogram, cleaned to clinical standard, and packed with the same care she'd want for her own mother's hearing.

BC-HIS CertifiedBoard Certified Hearing Instrument Specialist
ADA MemberAmerican Audiology Association
IHS CertifiedInternational Hearing Society
NASED MemberNational Association of Specialists
"My Oticon More had been silent for three weeks. My audiologist said it wasn't worth fixing. Restore had it back to me in 18 hours. I cried when I put it in."

Margaret T., 74

Portland, OR · Oticon More — moisture damage

"I send every warranty-expired device here. Consistent, fast, and they actually pick up the phone. My patients trust them now as much as I do."

Dr. Sandra Okafor

Independent Audiologist, Seattle · Referring partner since 2019

Ready?

The world is waiting to click
back into focus.

Most repairs ship back within 24 hours. Free prepaid return label. No fix, no charge.

(503) 555-0147

Portland, Oregon · Mon–Fri 8am–5pm PT